PENGARUH MOTIVASI, KEPUASAN KERJA, KEPEMIMPINAN DAN
PENGEMBANGAN KARIER TERHADAP KINERJA PETUGAS
KESEHATAN DI RUMAH SAKIT HARAPAN MULIA CIBARUSAH
BEKASI TAHUN 2018
Chindy Deancha Angkow
Program Studi S1 Kesehatan Masyarakat. STIKes Mitra RIA Husada, Jakarta Timur
Email : Chindydeancha@gmail.com
ABSTRAK
Seiring meningkatnya laju pertumbuhan rumah sakit dari tahun ke tahun, tentunya rumah sakit dituntut untuk
mampu bersaing dalam meningkatkan kualitas pelayanan kepada masyarakat salah satunya adalah kinerja
petugas kesehatan. Kinerja sangat lah penting, karena kinerja adalah hasil kerja secara kualitas dan kuantitas
yang dicapai oleh karyawan dalam melaksanakan tugasnya sesuai dengan tanggung jawabnya. Skripsi ini
membahas pengaruh motivasi, kepuasan kerja, kepemimpinan, dan pengembangan karier terhadap kinerja
petugas kesehatan di Rumah Sakit Harapan Mulia Cibarusah Tahun 2018 . Penelitian ini adalah penelitian
kuantitatif dengan pendekatan cross sectional dan metode total sampling. Pengambilan data dengan instrumen
penelitian berupa kuesioner. Sampel dalam penelitian ini sebanyak 48 responden. Hasil penelitian dari 48
responden menunjukan bahwa responden yang memiliki kinerja tinggi sebanyak 60,4% dan kinerja rendah
sebanyak 39,6%. Hasil uji statistik didapatkan bahwa variabel yang dinyatakan berpengaruh terhadap kinerja
yaitu motivasi (P-value = 0,010), kepuasan kerja (P-value = 0,023), kepemimpinan (P-value = 0,003) dan
pengembangan karier (P-value = 0,004). Saran bagi rumah sakit yaitu diharapkan melakukan evaluasi kinerja
dan dapat mengadakan seminar-seminar, pelatihan serta kesempatan untuk melanjutkan pendidikan bagi petugas
kesehatan.
Kata kunci : Petugas kesehatan, kinerja, motivasi, kepuasan kerja, kepemimpinan, pengembangan karier
INFLUENCE OF MOTIVATION, JOB SATISFACTION, LEADERSHIP, CAREER
DEVELOPMENT AND PERFORMANCE AGAINST HEALTH WORKERS AT THE
HARAPAN MULIA’S HOSPITAL CIBARUSAH BEKASI IN 2018
ABSTRACT
Along with the rise in the rate of growth of the hospital from year to year, of course, the
hospital is required to compete in increasing the quality of service to the community, one of
which is the performance of health workers. Performance is very important, because the
performance is the result of work in the quality and quantity achieved by employees in
carrying out its work in accordance with his responsibilities. This thesis discusses the
influence of motivation, job satisfaction, leadership, career development and performance
against health workers at the hospital Hope the noble Cibarusah Year 2018. This research is
quantitative research with cross sectional approach and method of total sampling. Data
retrieval with a research instrument in the form of a questionnaire. The sample in this
research as much as 48 respondents. The research results of the 48 respondents showed that
respondents who have high performance as much as 60.4% and low performance as much as
39.6 percent. The results of statistical tests is obtained that the variables are declared to a
performance that is the motivation (P-value = 0.010), job satisfaction (P-value = 0.023),
leadership (P-value = 0.003) and career development (P-value = 0.004). Advice for a hospital that is expected to conduct a performance evaluation and can hold seminars, training
and opportunities for continuing education for health workers.
Keywords: Health workers, performance, motivation, job satisfaction, leadership, career
development